1. What is the order to use chat?

Nickname → Message → Copy invite link (✈️) → Share.

2. I sent an invite link but they did not join — what happens?

If no participant joins, the invite link and waiting room expire after about 20 minutes.

3. How long do messages stay?

About 60 seconds after the other person reads them. Messages are not stored permanently.

4. How do I use voice (microphone)?

Tap 🎤 and speak — text appears in the input field. You must tap send yourself; it is not sent automatically.

5. When are paid Some credits used?

Paid Some is used for message (translation) extension, chat Some gifts, video chat, org meetings (booking and allocation), invite email sends, and similar features.

Copying the invite link (✈️) itself does not cost Some.

6. How is Some consumed?

Messages (translation): about 33 Some per short message. Invite email: 45 Some per send (90 Some when the invitation or notice is edited, or when the recipient was imported from Google).

Adding addresses manually costs 0 Some. Google Contacts import requires a paid Some recharge (import itself is still 0 Some). Some is charged when you send.

7. What are the conditions for a regular (guest) user?

Start with a nickname only. Each room includes up to 2,000 session Some for messages and translation.

Invite email (room owner, after member login): up to 20 sends total before paid recharge — roughly 60 short messages at ~33 Some each (2,000 ÷ 33); actual page count depends on message length.

Email registration enables invite sending. Google bulk import requires a paid Some recharge. The 2,000 session Some comes with the room/nickname session — not as a separate signup wallet bonus.

8. What are the conditions for a paid member?

Use messages, translation, email, video (when eligible), and related features within your recharged wallet Some balance.

After paid recharge: up to 1,000 invite emails per day (per room/session). Use Use recharge to link your wallet to the current room.

9. What are the conditions for regular video chat?

After enterprise recharge: enterprise wallet balance ≥ 10,000 Some and Use recharge linked to the room.

Only the room owner can start video. Participants approve or decline. The owner can remove participants and send Some gifts.

10. What are the conditions for org-meeting video?

Start from a separate room using Org meeting login (isolated from regular chat).

Enterprise wallet balance ≥ 10,000 Some required. Per-person packages (e.g. 30 min 50,000 / 60 min 100,000 / 90 min 150,000 / 120 min 200,000 Some) are allocated and booked; unused session counts flow back when the meeting ends.

Org-meeting participants cannot use Use recharge (it is locked for them).

11. What can the room owner do?

Invite participants (link or email), remove participants, gift Some, start video (when eligible), and edit or send invitations and notices.

End closes the entire room for everyone.

12. What can participants do?

Join via invite link, send messages and use translation, approve or decline video requests, and receive Some gifts.

They cannot send email invites, start video, or end the whole room. End leaves only themselves — the room stays open.

13. What are the conditions for email invites as a regular user?

Room owner + member login, from the right sidebar: register My email → add recipients → (optional) edit invitation/notice → send invite.

45 Some per email (90 Some when edited or from Google). Up to 20 cumulative sends before paid recharge. Each successful send is charged individually. Google Contacts import requires paid recharge.

14. What are the conditions for email invites as a paid user?

45 Some per email (90 Some when edited or from Google), deducted from recharge balance after successful delivery. Google address book import is available after paid recharge (0 Some for import itself).

Limits: 100 sends per minute · 1,000 per day. For bulk or scheduled sends (e.g. 10,000+), contact us in advance for approval.

15. How do Invitation and Notice work?

They serve different purposes. If you enter text that is not in English, an English translation appears below.

Save your draft, then use Send invite to email it. Pricing is the same per send: 45 Some (90 Some when edited or from Google).

16. The link will not open inside an SNS in-app browser — what should I do?

Open the link in your device’s default browser (Chrome, Safari, etc.).

17. What happens if I open the link again while already chatting?

If you are already in an active conversation, reopening the link will not take you back into that same window.

18. How do I reach us for partnerships or other questions?

Use our contact form.

We aim to reply within 24 business hours.